As a seasoned veteran within the financial aid industry, what has impacted you the most about this profession and what has changed the most within the profession?
The people I have come in contact have made the most impact on me – I have worked with some truly amazing students along the way. I have had the benefit of working with some really wonderful co-workers. I have worked with some really amazing people in the professional organizations associated with financial aid.
The thing that has changed the most in this profession since I started 20+ years ago is the student loan industry. When I started, the FFEL program was prominent and we had different relationships with lenders and guarantor agencies.
How would you tell new people within this profession to approach their tasks, jobs and career?
I would say to approach their tasks as not just tasks. There is usually a result that we are aiming towards with every task we do. I would say try to enjoy your job. Try to make things better than they were before you touched them.
Within this industry have you had any mentors, who were they if you’d like to say, and what did they tell you as you were beginning your career path in Financial Aid?
My mentor was Julie Cooper (my first director). She told me to not wear my emotions on my sleeves. Her and I were very different people and she taught me so much. She taught me to be tolerant and understanding while maintaining and upholding the rules.
How do you see this profession in 5 years? 10 years?
In 5 years, I see this profession being even more automated than it is now. In 10 years, I have no idea. All I can see when I look ahead at 10 years is retirement.
How do you pass the time, when/if there is a lull?
There isn’t a lull anymore. But in the case if there was, I would clean off my desk.
Who do you admire most? Personally, professionally, and/or globally? Choose one or answer all three…
I admire my father the most. He is a man that never compromised on his morals. He always tells the truth and has always been hardworking and trustworthy.
What do you dislike doing? Professionally or personally or both?
Personally, I do not like cleaning bathrooms!!!! Professionally, I do not like to collect money from students.
What do you like to do in your free time, either Indoors or Outdoors?
I like to run and exercise and garden (in nice weather). I like to crochet, knit, go to the movies and hang out with my husband. I love spending time with my grown children and my brand-new grandbabies.
What gets you excited about life?
I love being a mom. It is one of my favorite things in life. Being a mom to grown children can be very rewarding. It can also be difficult as I don’t ever want my children to go through hard times. But watching them spread their wings and fly is really rewarding.
What’s your favorite time of day?
My favorite time of the day is when I have competed a task and can feel like I accomplished something. When I am not at work, my favorite time of day is when I have my first cup of coffee in the morning. I love my coffee!
Any thing exciting you’d like to share….
I recently became a grandma to the most amazingly beautiful twin baby girls, Mila and Aria. Nobody prepared me for the beauty of being a grandparent. I am a very young grandparent. The love felt for a grandchild is like nothing I have ever known.