
Our Citizens Sessions™ offer free professional development webinars where we cover important resources, mindfulness training, and best practices on advising students and their families.
Check out our 2023 sessions below and feel free to forward on to your team!
February 1, 2023 2:00pm (EST) | Developing Focus | Improve your ability to give attention to the important things and reduce distractions withpractical adjustments. |
February 8, 2023 2:00pm (EST) | Guide for New Financial Aid Professionals | Learn the tools and resources to utilize in your day to day functions as a Financial AidAdministrator. |
February 15, 2023 2:00pm (EST) | Understanding Credit and Private Student Loan Underwriting | Provide guidance with insight into the impact of credit and considerations to help reduce thecost of education. |
February 22, 2023 2:00pm (EST) | Delivering an Exceptional Customer Experience | Create positive impressions by understanding the importance of customer service andimproving skills to deal with difficult scenarios. |
Register Here: www.citizensbank.com/FAA
Sessions can be customized for your team. Reach out for more details!